Support in Tameside to Prevent Falls

Tameside Community Response Service (CRS) can support residents to live well in the place they call home with a 24-hour emergency response, operating 365 days a year.

The Community Response Team provide a telecare/alarm service for anyone in Tameside who are over the age of 18 living in private, rented or owner–occupied accommodation.

Tameside Council is highlighting the service as part of National Falls Prevention Week (23-27 September)

CRS offers peace of mind for people supported by the service and their family or friends. Sensors to detect falls and other accidents can be fitted around the home, including personal alarms, sensors and health monitoring devices which are linked to their control centre. When an alarm is activated, an alert is sent directly to their control centre who will respond to check if assistance is needed. 

CRS provides a Digital Health service in partnership with the Digital Health Team at Tameside General Hospital to avoid unnecessary A&E visits and hospital visits and admissions. If a person feels unwell, workers are equipped with a tablet which they can use to video call a team of registered nurses at the hospital, allowing them to digitally assess a person. If needed the service can directly arrange a GP or hospital visit. Please note the Digital Health service is available from 8am to 9:30pm.

Tameside Council Executive Member for Adult Social Care Cllr John Taylor said: ‘’CRS are a highly skilled team who can make sure that you or your family member are supported to live well at home. They help people in Tameside to feel more confident at home knowing that if their device is triggered the team will respond immediately to make sure they are safe.’’ 

There is a yearly charge for CRS, the charge can be paid weekly, monthly, or annually. The cost includes supplying, fitting and the loan of all the equipment, 24-hour monitoring and an emergency response by workers whenever required. The price for our service also remains the same, regardless of the number of sensors or type of equipment provided.

Visit www.tameside.gov.uk/crs find out more and to complete their online form or call 0161 342 5100.

Find information on how to prevent falls and what to do if someone falls on the NHS website.