Making Council Tax Easier for You

A new digital service to help residents manage their Council Tax more quickly and easily has launched this week. An improvement to online forms now means that information can be processed, updated and bills provided within just two working days, if all the correct information is provided.  

Residents can now:  

• report a change of address  
• report a change of tenancy  
• apply for a Single Person Discount  
• set up Direct Debit payments  
• sign up for electronic billing  
• request a copy of their bill  

The updated system also means Council Tax accounts can be managed any time via the Council’s self-service portal, where balances can be viewed and changes made online.  

Councillor Hugh Roderick, Executive Member for Finance and Resources, said:  

“We’re committed to making life easier for our residents, and these new digital tools mean people can manage their Council Tax quickly, securely, and without needing to call or visit us. But if you do need help or prefer to speak to someone, we’re still here for you. It’s all part of our wider plan to modernise services, making it easier for our residents to access services.” 

Residents will need to register for an online account to begin to use the service. 

Read more about your Council Tax services.